Privacy Policy

Braininess Academy ("we", "us", "our") is committed to protecting the privacy of our students, parents, franchise partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with us in any way.

By using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

We collect the following categories of personal information:

• Identity Data: Full name, date of birth, photograph.
• Contact Data: Email address, phone number, postal address, WhatsApp number.
• Child Data: Child's name, age, academic level (collected only for enrollment).
• Financial Data: Fee payment records (we do not store payment card details).
• Technical Data: IP address, browser type, device type, cookies, usage data.
• Communication Data: Enquiry forms, emails, chat messages sent to us.

We use your information for the following purposes:

• Processing enrollment and managing your child's program participation.
• Sending progress reports, updates, and important notifications.
• Responding to enquiries, feedback, and support requests.
• Improving our curriculum, services, and website user experience.
• Sending marketing communications (only with your consent; you may opt out anytime).
• Complying with legal obligations and protecting against fraud.

We do not sell, rent, or trade your personal information to third parties. We may share data only in these limited circumstances:

• Franchise Partners: If you enroll at a franchise center, relevant enrollment data is shared with that center for operational purposes.
• Service Providers: Trusted vendors who assist in website hosting, email delivery, and analytics — bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the safety of our students and staff.

We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use:

• Essential Cookies: Required for the website to function (sessions, CSRF protection).
• Analytics Cookies: Google Analytics to understand traffic patterns (anonymized data only).
• Preference Cookies: Remember your language and display preferences.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

We implement industry-standard security measures to protect your personal data:

• SSL/TLS encryption for all data transmitted to and from our website.
• Secure, access-controlled servers with regular security audits.
• Employee training on data protection and confidentiality obligations.
• Regular data backups and incident response procedures.

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our services are designed for children, but we collect children's personal information only with verifiable parental consent. We never collect more information from children than is necessary for program enrollment and management. Parents or guardians may request to access, correct, or delete their child's personal data at any time by contacting us.

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Opt-Out: Unsubscribe from marketing communications at any time.
• Portability: Receive your data in a portable format.

To exercise any of these rights, contact us at info@braininessacademy.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or by posting a prominent notice on our website. We encourage you to review this page periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer: